Shipping
We ship out your order immediately! If for some reason there a hold up of more than 24 hours we will contact you that there is a delay!
Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns will be given a refund, minus shipping costs.
Items can be exchanged for a different size, if available. If we do not have the size needed, we will give a refund if returned within 7 days. Cost of shipping items back will be deducted from store credit.
To complete your exchange or return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund for store credit.
If you are approved, then your store credit refund will be processed, and a credit will automatically be applied.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be exchanged or refunded.
Exchanges (if applicable)
If you need to exchange an item for a different size, send us an email at jernijacks@gmail.com and send your item to: Jernijack, LLC, 109 Sunset Ct., Carrollton GA 30117, United States.
